Contact us
Email support@joindevoted.com.
Please include a short description of your question and the email address associated with your Devoted account. Do not send your password or full payment details.
Email Devoted SupportManaging your account
To change your profile or notification settings, open Devoted and go to your profile (“You”). You can update supported profile details and manage optional visibility features there.
Deleting your account
In Devoted, open You, go to the privacy and account settings, and select the account deletion option. Follow the confirmation steps. If you cannot access the app, email support and ask for account deletion assistance.
Deleting your account does not automatically cancel an Apple-billed subscription. On your iPhone, open Settings → your name → Subscriptions and choose Devoted to manage or cancel your plan.
Reporting a safety concern
Use the report or block feature in the app if another member makes you uncomfortable or violates community rules. For urgent safety threats, contact local emergency services. You can also describe the issue to support@joindevoted.com.
Apple purchases and refunds
Devoted subscriptions purchased in the iPhone app are managed by Apple. For refund requests, visit Apple's Report a Problem website. To view or cancel subscriptions, use your Apple account's subscription settings.
Privacy and terms
Read the Privacy Policy and Terms of Use for more information about membership and how Devoted handles personal information.
